This upgrade converts your Mad Dog with Alpha Pads to the Mad Dog Pro. The upgrade includes a single cable, so in the order comments please specify if you want the XLR, 1/4″, iBasso or RSA/ALO terminated cable.
IMPORTANT NOTE: The 15-day return does not apply to upgrades.
HOW TO UPGRADE
The process for an upgrade is simple.
- Place your order, selecting cable option.
- Pack your headphones up for safe transit. Include a copy of your purchase receipt in the box (it’s not much fun guessing who mailed headphones to us to upgrade) and be sure your mailing address is correct.
- Ship with tracking and insurance (we’d hate to see your headphones get lost, and yes, it has happened) and ship to:
3366 Kurtz St, Suite 200
San Diego, CA 92110
Turnaround time for upgrades is generally one working week from receipt of headphones.